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Neck & Shoulder Pain Treatment in the City of London

Neck and shoulder pain is common among people who spend long days at a desk or on a laptop. At the Thrive4Life Wellbeing Centre in the Lloyd’s Building, EC3, our physiotherapists and osteopaths treat it with hands-on treatment and exercises that fit around a working day.

What we treat

  • Neck pain and stiffness, including pain linked to desk work and posture
  • Shoulder pain and stiffness
  • Frozen shoulder
  • Whiplash
  • Tension in the upper back and shoulders
  • Headaches that start in the neck
Neck & Shoulder Pain Treatment

How we treat it

Your practitioner will ask about your pain, your work and your medical history, and examine how your neck and shoulders move. Treatment can include:

  • Soft tissue massage and joint mobilisation
  • Medical acupuncture (dry needling) and kinesio taping
  • Exercises to restore movement and strength
  • Advice on your desk, screen and chair set-up

Neck and shoulder problems are treated by our chartered physiotherapists Laure Walter and Kurt Walker, and by our osteopaths Simon Chafer and Hollie Lindsay. For muscle tension without an injury, a sports or remedial massage can also help.

Prices and insurance

Physiotherapy and osteopathy appointments are £80 for 30 minutes, first or follow-up. Both can be claimed on most private medical insurance; see the physiotherapy and osteopathy pages for which insurers each practitioner works with, and our full price list.

Where we are

The Thrive4Life Wellbeing Centre is in the Lloyd’s Building, One Lime Street, London EC3M 7HA, a few minutes’ walk from Bank, Monument, Fenchurch Street and Aldgate. We’re open Monday to Friday, 8am to 7pm, and you don’t need to work at Lloyd’s: we’ll arrange a visitor pass when you book. See how to find us.

Who you’ll see

Frequently Asked Questions

Can you help with neck pain from working at a desk?

Yes. It’s one of the most common problems we see in the City. Treatment eases the pain, and your practitioner will give you exercises and advice on your desk set-up so it’s less likely to come back.

Can you treat frozen shoulder?

Yes. Our physiotherapists and osteopaths treat frozen shoulder with hands-on treatment and exercises to keep the shoulder moving. Frozen shoulder can take many months to settle, and your practitioner will explain what to expect.

Should I see a physiotherapist or an osteopath for neck pain?

Either can help, and there is a lot of overlap. Physiotherapy puts more weight on rehabilitation exercises; osteopathy is mainly hands-on and looks at the whole body. If you’re not sure, call us on 020 7327 5341 and we’ll point you to the right person.

Would a massage help?

For tight, tense muscles, yes. If you have pain after an injury, or pain that is getting worse, see a physiotherapist or osteopath first. See our massage page.

How much does treatment cost?

Physiotherapy and osteopathy appointments at the Thrive4Life Wellbeing Centre are £80 for 30 minutes, first or follow-up.

Can I claim on private medical insurance?

Yes, for physiotherapy and osteopathy, with most private medical insurers. Which insurers you can use depends on the practitioner; see the physiotherapy and osteopathy pages. Check with your insurer whether you need a GP referral or an authorisation number first.

Do I need a GP referral?

No, you can book directly. Some insurers ask for a GP referral before they’ll pay, so check with yours first.

Do I need to work at Lloyd’s to book?

No. Anyone can book. Tell us when you book and we’ll arrange a visitor pass; bring photo ID on the day. See how to find us.